Healthcare NZ
Healthcare NZ Employee Reviews
Found 42 reviews matching the search See all 45 reviews
Sort by: Helpfulness | Rating | Date
Day in the life of A daily care-giver
Team leader (Current Employee) – Whangarei, Northland – 4 May 2019
Everyday is different depending on on clients mood. I have learnt to to adjust to my clients clients moods but, at the same time follow there service plan.
I have learnt to be kind and caring to my client and listen to them.to help solve there problems in a peacefully way.
I love to manage my responsibilities as a care-giver giving special needs to details. Follow the clients service plan and direction from our service managers. I am the prime care-giver for our time. Every moth we have a meeting to discuss any concerns and organize holidays leaves or days off who will cover for that person.
At the work place we all get along our main purpose is to care for the welfare and care of the client. Any problem has to be discuss with me to sort it out.in private as soon as possible. Many of the problem has nothing to do with the job but it interferes with there job. If the client has a culture want us to treat him with his culture we will be happen to help him if it is with in our power. As many of us have our own beliefs and culture but we will sort it out.
The hardest part of the job will be the clients mental state of mind this will effect his moods and the way the care-givers and how they handle the problem. This is when we need to show extraordinary patient and kindness. Listen to them at the same time don't over step work policies. You care have the whole day or a half to calm the client down. make them a cup of tea calm them down and put them to bed for a rest.
Coming to work and seeing a smile on the the client face and the client appreciate more... the love and support the care-caregivers give. As soon seeing the client be coming dependent and doing more for them self and making right decisions to lead a well balance life. less
I have learnt to be kind and caring to my client and listen to them.to help solve there problems in a peacefully way.
I love to manage my responsibilities as a care-giver giving special needs to details. Follow the clients service plan and direction from our service managers. I am the prime care-giver for our time. Every moth we have a meeting to discuss any concerns and organize holidays leaves or days off who will cover for that person.
At the work place we all get along our main purpose is to care for the welfare and care of the client. Any problem has to be discuss with me to sort it out.in private as soon as possible. Many of the problem has nothing to do with the job but it interferes with there job. If the client has a culture want us to treat him with his culture we will be happen to help him if it is with in our power. As many of us have our own beliefs and culture but we will sort it out.
The hardest part of the job will be the clients mental state of mind this will effect his moods and the way the care-givers and how they handle the problem. This is when we need to show extraordinary patient and kindness. Listen to them at the same time don't over step work policies. You care have the whole day or a half to calm the client down. make them a cup of tea calm them down and put them to bed for a rest.
Coming to work and seeing a smile on the the client face and the client appreciate more... the love and support the care-caregivers give. As soon seeing the client be coming dependent and doing more for them self and making right decisions to lead a well balance life. less
Pros
The pros are making the right decision for the client an d seeing the benefits it has achieved
Cons
the clients health has deteriorate and is not getting better sooner.
Extremely bad management in Hamilton
Support Worker (Current Employee) – Hamilton East, Waikato – 30 April 2019
Not at all helpful. You don't have any job security. Selfish coordinators in Hamilton. If you are looking for a company with good management and support then this is absolutely a rubbish place. Only the best part is the co workers. It's my experience from Hamilton only.
Pros
Good co workers
Cons
Rubbish coordinators in Hamilton
Loyal to our elders and disabled clients
Caregiver (Former Employee) – Lower Hutt, Wellington – 23 April 2019
Great employment opportunities to gain knowledge in nursing.
Excellent management.
Loyal and respectful to both clients and employees.
I was a caregiver in a disabled home in Wellington and wish I never Left.
Tight neat company. With a diverse range of carers, with caring loving matured natured Caregivers.
Great work - family balance.
Excellent management.
Loyal and respectful to both clients and employees.
I was a caregiver in a disabled home in Wellington and wish I never Left.
Tight neat company. With a diverse range of carers, with caring loving matured natured Caregivers.
Great work - family balance.
Pros
Going home with pride and joy. Being a companion to our most needing..
Cons
Losing those who compliment u and speak highly about you daily to friend's n family die.
Productive
Care giver (Former Employee) – Napier, Hawke's Bay, Hastings – 7 November 2018
Caregiving is a demanding and stressful occupation but you learn to care for vulnerable people who have no one. Compassion and empathy is necessary for this type of work.
Pros
Friendships
Cons
Clients change all the time
productive
Support Worker (Current Employee) – Mount Wellington, Auckland – 27 October 2018
Good pay, good hours, fairly easy the contact with office staff, very often attends to requests by field workers in good time but lack of progress individually.
Pros
good pay
Cons
a boring job
Respect and dignity, importance
Support Worker (Former Employee) – Christchurch, Canterbury – 12 August 2018
My clients were amazing but my boss was very hard to get a hold of and very unorganized. Always having to.work 24 hour shifts as no one sorted rosters ect.
Pros
Awesome clients
Cons
Unorganized
Good clients
Support Worker (Current Employee) – South Auckland, Auckland – 19 July 2018
I find the after hours staff and some of the management personale rather rude and condescending, they refuse to listen and fail to comprehend the most basic forms of communication. They (management) are absolutely quick to reign down authority and to are very quick to let you know that support workers are very replaceable but also wonder why they are short on workers..
HCNZ promise that all employees will be fully trained and receive level 2-3 national certificates, along with pay rises and regular pay reviews which sounds promising but for a the majority of long term employees this is not the reality, if you ask about the certificate after being trained all you get is excuses apon excuses, even from the most senior of management. You are supposed to get paid when a client cancels an appointment ... well what HCNZ say and do can be two entirely different things - my advice "check your pay slip". HCNZ also do not allow enough time between clients so get use to explaining lateness to angry clients... oh and whoever calculates the travel reimbursements clearly has absolutely no idea or even a remote clue about the reality of Auckland traffic or the price of gas yet how to operate a calculator.
HCNZ promise that all employees will be fully trained and receive level 2-3 national certificates, along with pay rises and regular pay reviews which sounds promising but for a the majority of long term employees this is not the reality, if you ask about the certificate after being trained all you get is excuses apon excuses, even from the most senior of management. You are supposed to get paid when a client cancels an appointment ... well what HCNZ say and do can be two entirely different things - my advice "check your pay slip". HCNZ also do not allow enough time between clients so get use to explaining lateness to angry clients... oh and whoever calculates the travel reimbursements clearly has absolutely no idea or even a remote clue about the reality of Auckland traffic or the price of gas yet how to operate a calculator.
Pros
Good clients, good hours.
Cons
Poor management, poor communication skills, uncompromising, unability to listen, comprehension difficulties.
Innovative,friendly,goal oriented
Registered Nurse (Student ) (Former Employee) – Christchurch, Canterbury – 1 July 2018
The experience in New Zealand was an eye opener.It helped me to be knowledgful about the laws here,the health system and how it works.More over it helped to be more positive and efficient.
Productive and fun workplace
Full-time Support Worker (Former Employee) – Mount Maunganui, Bay of Plenty – 7 May 2018
A typical day at work from 9am to 4.30pm. The most enjoyable part of the job was meeting new people and helping them with their daily activities. Very supportive management.
enjoy my work
Advanced Support Worker (Former Employee) – Blenheim, Marlborough – 11 April 2018
I love my job looking after the elderly caring for them in either PC or HM getting to know them in their own homes having fun laughter with them and being there for the sad times too. Giving them 100% of my time energy while I'm in their home.
Worked by myself most of the time
Community Support Worker (Former Employee) – Wanganui, Manawatu-Wanganui – 20 March 2018
I enjoyed looking after the clients and learning new skills. Having guaranteed hours. I showered most clients in the morning and Meds and safety checks in the evening.
Pros
Free gloves, aprons, guarantee hours
Cons
Lack of communication and support
fun enviroment
Caregiver (Former Employee) – Waitakere, Auckland – 20 February 2018
prepare what they are having for lunch
doing dishes gettting ready for the next course proving good service
interacting with clients how they like eating there food getting use to whos having what knowing the protacals of the place the long hours having a full time job somewhere you can make a diiffrence providing for the elderly
doing dishes gettting ready for the next course proving good service
interacting with clients how they like eating there food getting use to whos having what knowing the protacals of the place the long hours having a full time job somewhere you can make a diiffrence providing for the elderly
Pros
working full time employment
Cons
long hours
What I learned
Community Support Worker (Former Employee) – Northshore – 6 February 2018
I learned that life is full of uncertainties. One must enjoy life to the fullest while it lasts. Family and friends are the most important commodity. Forgive and forget and empathy is the biggest virtue.
Pros
Meet people with different diagnosis
Cons
Meet people with different diagnosis
I started back with healthcare in 2013 , I have enjoyed working here
Caregiver (Current Employee) – Pahiatua – 29 December 2017
I have enjoyed working for this company, and with all the carers. There courses I've found very had as there classes I feel are to big and you don't get enough time to take it all in.. I am prepared to work as many hours as possible and love being a caregiver..
I started back with healthcare in 2013 , I have enjoyed working here
Caregiver (Current Employee) – Pahiatua – 29 December 2017
I have enjoyed working for this company, and with all the carers. There courses I've found very had as there classes I feel are to big and you don't get enough time to take it all in.. I am prepared to work as many hours as possible and love being a caregiver..
Diverse, fun workplace
community health care assistant (Former Employee) – Penrose, Auckland – 30 November 2017
I enjoyed working with people from different cultural backgrounds. I was also grateful for the opportunity to earn Certificates in Aged Care Health and Disability, Level 2 and 3. I believe that I spent my 6 years well as their employee.
Making a difference
Community Support Worker (Current Employee) – Auckland – 19 November 2017
The most enjoyable part of the Job is you meet a lot of new people, see how they live day to day and being able to see the difference you make in their life by being there to assist them through their day. Make them smile and happy to have someone that helps them and cares for them when they need the help.
Productive working environment
Payroll Administrator (Former Employee) – Palmerston North, Manawatu-Wanganui – 15 November 2017
Great people, great manager, very busy but not much room for growth or change of position. Willing to try new things. Supportive with training given.
Pros
Great group events, sociable
Cons
Sometimes not flexible
enjoyable,reliable and fun too
Caregiver (Current Employee) – Auckland City, Auckland – 17 October 2017
I have been working in this company for 5 years and I experience the reliable and also really enjoy this job so I do need extra hours to work part-time during the day for another Client....thanks
Productive and well run organisation.
In-Home Caregiver (Former Employee) – Hawkes Bay – 16 January 2017
Excellent management, therefore, excellent workplace. Co-workers, patients and their families worked well together, ensuring best possible outcomes for all parties concerned.
Pros
Working with various and diverse cultures.
Cons
Loosing patients to terminal illness.