Hotel Novotel logo
Hotel Novotel
4.1 out of 5 stars.
Receive weekly updates, new jobs, and reviews

Hotel Novotel Employee Reviews

Review this company
Job Title
Location

Ratings by category

3.8Work–Life Balance

Sort by

HelpfulnessRatingDate
Found 31 reviews matching the searchSee all 1,622 reviews
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

Exciting place to work you will pick up some good skill.

Indeed Featured review

The most useful review selected by Indeed
Work hard and fast with effientsy and you will have no problems. The team is helpful as it is a team effort to achieve each service. Once you no the routine things get easier.

Pros

Free meal discount accommodations in any accrod hotel. On job training and up Skilling

Cons

Night shift with day shift sucks as you sleep your days off.
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

productive

I work in the laundry department of Novotal, I am kept busy and always doing something, I have learnt to understand many accents and broken english, I have learnt to fold linen nicely and get reinforced to respect in the work place. This is only a stepping stone until I can find a career
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

productive and fun workplace, nice organisational culture

I have learned how to cope with mutiple tasks at the same time while working at Front Office as there were always new challenges. Time management and customer relationship management were essential on a daily basis to be a professional receptionist, from remembering guests' names to their preferences. The hardest part would be when it was short of staff on a busy day. However, helpful and caring colleagues always made it less stressful and smooth. Working confidently and positively within a team was very crucial in order to deliver exceptional services to guests regardless of situations.

Pros

free meals
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

learnt a lot about hotel industry

It was a very good learning work experience as night porter. I got a chance to do all the roles with in hotel which is very helpful when i didn't know about anything about hotel.
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

Auckland Airport Novotel is Horrible

If i could have i would have not evan given a star at all, they just overwork people down to the ground, there are so many indian people that have high positions there (i can say this as i got to know a lot of pacific islander ethnicity) people that have worked there for almost 10years and when a position of being supervisor comes up they have applied and have been unsuccessful. They have trainings for badges on top of the work load your doing at work, also a lot of people working there actually taking things home from the company i bet they don't know.

Pros

Free lunch that mostly caters to the indians.

Cons

Long hours, you feel like your ordered around
Was this review helpful?

Rate your recent company

Share your experience to help others

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

Great start to my hospitality work experience.

It was the best way for me to kick start my hospitality work experience. Every day was a new challenge at Novotel and it was fun everyday to work here.

Pros

Excellent management

Cons

Salary
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

Good Company

I would go back to work with this company again if they gave me another chance to. overall good people to work with, management was always good, supervisors and team members were always good to each other, everyone communicated well with each other, just a overall good experience.

Pros

Working with the company itself

Cons

Nothing
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

You never know what your day will be

The place and work it self is not hard or miserable its just depends on how you get along with people as it is in the hospitality industry. The management is straight to the point and on the books

Pros

staff perks, lunch/dinner on shift, bonus/discounts

Cons

you have those days
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

A different world

Typical day, Greeting of guests or welcoming back regular guests asking how there day is then just end up having a good yarn thats always the best. Daily tasks eg hotel occupancy, dinner bookings, polishing of breakfast plates etc, room service/floor check. Checking Front office of any changes/special requests the same with kitchen..

Pros

Nicely paced job

Cons

not enough hours
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

Fun environment to work in

They have a amazing productive team with a fun environment, where you are continuously encouraged to gain new skills and knowledge through their online study.
Was this review helpful?

Jobs at Hotel Novotel

See more jobs
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

Family friendly

A job as a receptionist is a life for the busy, who love to meet new people from around the world. To go over and beyond to satisfy the needs of your guests and make their stay a home away from home. As a person who enjoys the comfort of staying home reading a book and watching movies this Job requires a lot of energy to stay positive and be enthusiastic around people. It made me a stronger person in a work environment and be able to communicate clearly with others. Management are hard working people who try their best to support and teach as much as they can to those who need to learn a few things on the job. I enjoyed working with them as they were not afraid to get their hands dirty. The hardest part of the Job was the language barrier between two different cultures. The job also needed someone physically strong to lift heavy luggage, sometimes it was hard on days you would be at work as it did eventually took a toll on me. But as long as you got the well needed rest and relax on your days off and take good care of yourself, you would be alright. I enjoyed how much of a family vibe i got from my work colleagues as they supported me 110% of the time I worked there. I have made life time friends and loved every moment I had there.
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

productive

management wasn’t so great, lovely staff to work along side with. Management didn’t understand the hours we required basically just gave us the hours they wanted us to do.

Pros

free dinner

Cons

long hours
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

Environnement très agréable

Novotel est un groupe où il est très interessant de travailler. ils se soucient beaucoup de leurs employés et de leur ressentiments, organisent énormément d'événements en dehors des heures de travail afin de rassembler les différents secteurs et de créer une vrai ambiance familiale. La possibilité d'évoluer professionnellement est énorme dû aux nombres importants d'hotels à travers le monde. Très bonne cohésion d'équipe et très bonne ambiance de travail.

Pros

Repas gratuit, offres spéciales

Cons

courtes pauses
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

Good encouragement

The workplace gives you many ways to upgrade yourself within the company to become the best that you can be. It also allows to win trips to learn about the company you work for. Its always good working for a company that uplifts people.
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

Fun Place to work and learn

Novotel is a great place to work, its a very hard job and also when your working you are learning many new things at the same time, you learn different environment around the place good, to meet new people everyday as you greet them its an Opportunity for me to learn while working at Novotel.

Pros

Free Lunches

Cons

Long hours
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

Nothing to talk about

Was doing night shifts. was not happy about doing it. did it for almost 2 years. no gratitude or appreciation was shown anytime during my tenure and especially no appreciation after i completed my tenure.

Pros

Nothing to talk about

Cons

Nothing to talk about
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

Diverse and fun work place

Learnt working in a diverse team , excellent work culture . Most enjoy part of the job in the work benefits . A free lunch with the team is always heaps of fun .

Pros

free lunch, excellent work culture
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

deserts

cooking is my passion...really we have to do hard work in kitchen but still we always enjoying..the most hardest part of the job is stress..so alwwys work good
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

work placement

same thing everyday learned to check guest in everyone was friendly hardest part was nothing everything was straight forward meeting new people and being able to work along side some friendly workers.

Pros

free lunch

Cons

didnt get paid, gossip
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

I have a reputation for delivering excellent service to customers and ensuring their satisfaction at all times.

I am familiar with your restaurant and Banquets operations and its excellent reputation and am also confident that I can fit in well with your existing team. I believe that my experience of guest relations, hospitality and my knowledge of food and beverages can greatly strengthen your business. As you can also see from my attached CV I have excellent communication skills and have previous and relevant experience of working in Restaurants , Banquets , Catering , pubs, and cafeterias.

Pros

Creating a friendly Atmosphere

Cons

Working long hours and slow in growth
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

Beautiful location awesome staff perks

Absolutely loved working here work and live on site free food accommodation and never a dull day happily return here. you walk righ outside your window and ur looking straight into the Southern alps and sitting at the foot of mount cook staff were crazy beautiful

Pros

location free food and perks

Cons

far away from home
Was this review helpful?
  • Companies
  • Hotel Novotel
  • Employee Reviews