IAG Employee Review
productive great enviroment
Learnt alot about different areas of insurance, a very challenging but overall exciting job, great opportunities to gain experience learning new skills and developing more product knowledge everyday. Different ethnics to socialise and build rapport.
Ratings by category
Auatrailian based hours
The training is simple/basics and very short not enough for the kind of workload of tasks that you will face once you start taking phone calls. If you make suggestions about how to be more aware of the products and issues resolution they will tell you it cannot be done because each issues is complex and different from another but QA keeps on marking you down on the same mistakrs of product mishandling.
If you like to work alone, work here because they will let you just go on your own.
1. No standard resolution 2.No one takes supervisor call 3. stressful