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IAG Employee Reviews for Collection Agent

Job Title
Collection Agent1 review
Location
New Zealand1 review
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Found 1 review matching the search
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5.0
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My job entails identifying debtors and making timely contact to pursue recovery while ensuring excellent customer service experience is delivered. I have learned to handle customer conflicts, objections and complaints from my experience, managing difficult customers. I have always been able to priorities my workload and ensure objectives are met within the required deadlines.
I have learned to sell debt which is an intangible product and this has given me the confidence to sell or deal with any kind of customers.
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Overall rating
3.8
Based on 150 reviews
5
58
4
36
3
36
2
6
1
14
Ratings by category
3.8
Work/Life Balance
3.6
Salary/Benefits
3.3
Job Security/Advancement
3.4
Management
3.6
Culture
IAG Reviews by Location