I managed a case load of debtors within a team environment. There was an autonomy component to the role. Very busy on phones to take inbound and make outbound calls to debtors. Hard working team environment from start of day to end of day. Targets to achieve on a personal and team basis. I love dealing with people and even though I was making arrangements to pay a debt, I always employed great customer skills and empathy within allowed guidelines. Enjoy the large team environment, helping and supporting each other, but also happy to work on my own to achieve my personal goals.