IAG Employee Reviews for Insurance Consultant

A typical day at work can involve a variation of customers in age and mood. I learned to deal with all types of situations that life throws at you and how to deal with them. I found management approachable and easy to deal with. The hardest part of my job was processing all the legal work for a Christchurch home. The most enjoyable part of my job was a happy customer :)

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Inbound Call Centre, Dealing with Insurance Policy holders and potential new clients.

Personal Insurance Consultant (Former Employee) - Takapuna, Auckland. - 29 October 2013

I learned how to interact with a large variety of customers throughout New Zealand. How to empathize with people and be a very good listener and to deliver what the customer needed.

Pros

Good work life balance

Cons

Not enough variety of other work besides taking phone calls.

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