Inbound Call Centre, Dealing with Insurance Policy holders and potential new clients.
I learned how to interact with a large variety of customers throughout New Zealand. How to empathize with people and be a very good listener and to deliver what the customer needed.
Good work life balance
Not enough variety of other work besides taking phone calls.
Other IAG Employee Reviews
Found it a good place to work, they look after their staff.
Good place to work, they looked after their staff. The pressure was on to acheive targets and get the work completed in a timely manner. Good management, clear objectives and guidence.
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IAG is a great place to work lovely warm welcoming enviroment.
The people are awesome very helpful.
I have learnt alot within my 3 wee training to be able to do my job.
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