IDEA Services Employee Review
It's a nightmare!
Where to begin? Little to no training, incompetent and ineffectual management, difficult and stressful shifts in situations you'll not have been educated or orientated in or to. Workplace bullying by colleagues, managers and clients.Difficult and dangerous workplaces and roles with no support and little information, however, you will be held responsible for any and all issues, despite your lack of Knowledge or training in these situations. Stressful and long, lonely shifts punctuated by having to clean soiled clients and bouts of physical violence. You may or may not be relived at the end of your 24 hour shift (it's a bit like lotto, but the prize is more sole destroying work)! It could be a worthy and rewarding role, helping those with a disability live a good and productive life, however, red tape, politically correct bullsh*t and severely limited funds (not to mention a completely incompetent management structure) stifle your ability to do any good at all! Also, there is a good chance you will assaulted and or injured frequently, so, there's that to look forward to.
Ratings by category
There are constant ads for new staff while loyal staff are sidelined below the poverty line. Those staff could be used so that they get a living wage (not 15 hours per week). This promotes a toxic environment where staff are reporting each other for small things or false complaints so that they will get the hours. You may be left on your own with highly volatile people, you may do a sleep over and cannot sleep due to disturbances. Soon as you make a small mistake the management will throw you under a bus or the nearest train. Best not to join.
Service Users are great
Long hours, no life of your own.. split shifts and back to back shifts kill.
Work can be meaningful, management can be hands-off, usually working alone or with another team mate, must do cooking a lot of the times, driving is a must, easy to take leave but if you'll be excluded from leave-taking if there are already a lot of other people taking leave.
Good if you are a smoker and like looking at your cellphone whilst gossiping and finding faults in others when they work. Bad if you've got a strong can do attitude, as it won't be rewarded. Repeatative and soul destroying work such as cleaning snot off walls and asking residents to stop masterbating in public whilst giving into demands from service users. But you better ask them nicely as they've got rights and one of the staff smokers may lanch a compliant about you. Work place went through 13 staff in less than two years. The situation is too many service users per staff member, meaning all staff end up doing is cleaning and making meals for residents rather than empowering them and getting them involved with achieving goals.
You might go insane Due to the depressing culture created by institutionlization