IDEA Services
IDEA Services Employee Reviews for Support Worker
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Working for Idea services
I enjoyed the work involved, especially supporting the people in my care. Learning from them, different personalities, but also the opportunity to continue learning and being trained within the company. I would definitely work for Idea again if circumstances allowed.
Culture of bullying and abuse
I worked at Idea for 27 years and I experienced bullying and abuse by Managers and area managers who backed each other up with lies. They acted like the Gestapo. They used their 'power's to belittle you and make up complaints to intimidate and threaten your job. If you dare to report them or make a complaint they will make up lies to get rid of you. Worst years of my life working in
fun work place
i enjoy working with them but job is insecure
you may need to look for new job as they dont help in work permits
otherwise its good
i love working with my residents
you may need to look for new job as they dont help in work permits
otherwise its good
i love working with my residents
People oriented
The best workplace I have been too. People helping people with special needs. You have a great life ahead of you after taking some time off from work...seeing people with special needs go by is a great thing that gives you inner reward that no money can keep up with.
Pros
Free snacks, coffee and tea.
Cons
difficulty in communicating with service users
Poor unsupportive culture
Good if you are a smoker and like looking at your cellphone whilst gossiping and finding faults in others when they work. Bad if you've got a strong can do attitude, as it won't be rewarded. Repeatative and soul destroying work such as cleaning snot off walls and asking residents to stop masterbating in public whilst giving into demands from service users. But you better ask them nicely as they've got rights and one of the staff smokers may lanch a compliant about you. Work place went through 13 staff in less than two years. The situation is too many service users per staff member, meaning all staff end up doing is cleaning and making meals for residents rather than empowering them and getting them involved with achieving goals.
Pros
Food
Cons
You might go insane Due to the depressing culture created by institutionlization
Good if you are good
If you are a good genuine person then this job is for you. If you like to help and care about people. Otherwise, you won't have the patience and fortitude to do this job.
long- draining work
long shifts and lots of vacant hours.lots of perks provide but growth oppurtunities are very less. candidates who are looking for full time positions in caregiving must apply.
Challenging but rewarding workplace
Supporting people with intellectual disabilities to become more independent and having there own life choices. I ran groups like music and football that part of the job was very fun and rewarding. When people have health issues and seeing how hard it can be day today for the families can be hard, but when you see the people happy and thanking for your hard work it is all worth it.
a fun place to work
This job has/is a fun place to work. The people we support tho have a variety of physical and intellectual disabilities, can be the most fun loving people you know.
Yes this job can be stressful, especially since i'm working in a high needs house, both with physical and intellectual challenges. I do a lot of personal cares, cooking, house work, paper work,giving medication etc, but also get to plan and enjoy day trips out, just taking them to get a haircut can be a fun outing.
In this role you are are their staff, friend, emotional support, advicat and greatest cheerleader.
Yes it can interfare with your personal life at times, but you are aware of that when you start.
I have found my manager to be very supportive not only with work, but also when i have had personal issues. I have enjoyed my time here.
Yes this job can be stressful, especially since i'm working in a high needs house, both with physical and intellectual challenges. I do a lot of personal cares, cooking, house work, paper work,giving medication etc, but also get to plan and enjoy day trips out, just taking them to get a haircut can be a fun outing.
In this role you are are their staff, friend, emotional support, advicat and greatest cheerleader.
Yes it can interfare with your personal life at times, but you are aware of that when you start.
I have found my manager to be very supportive not only with work, but also when i have had personal issues. I have enjoyed my time here.
Interesting
There are a lot of challenges working for this company. The service users are rewarding to work with. There is too muc h paperwork. Watch out for bullying.
Pros
Rewarding work
lonely
hard work with looking after special needs clients. shopping for clients, assisting with laundry, cooking dishes and all the aspects of life. Not a difficult job but may be challenging
Pros
Enough work most days
Cons
Not enough support during weekends and holidays, (office closed)
Worst management I've come across in my entire working life.
Severe lack of communication between support workers and management . Zero respect from management for the support workers. Underskilled and poorly trained unprofessional support staff often working one on one with vulnerable service users. Back breaking soul destroying DOUBLE SHIFTS (24 hour shifts) called "rollover shifts". Just call them what they are!! A health and safety nightmare!
Pros
None
A friendly and rewarding place to work.
A great place to work and if I was to return to New Zealand I would definitely consider working for them again. I found the job very rewarding and challenging at times. I found I was very quickly welcomed into the family of this organisation.
Pros
Friendly Staff
Cons
Split shifts
Average
Management aren't very supportive of advancing staff in their roles.
Would rather hire casuals than give current staff hours to live on.
Always reviewing staff and services to find ways to save money and pay staff less.
Management make lots of promises but very rarely deliver.
Would rather hire casuals than give current staff hours to live on.
Always reviewing staff and services to find ways to save money and pay staff less.
Management make lots of promises but very rarely deliver.
Pros
free meals
Cons
You need to work a lot of hours to survive, quite possible you will be attacked on the job by clients.
Be paitence
As a support worker my job is to support the person regardless of his or her race gender or culture.Be paitence when you at work .dont be stress which makes life harder for others. Take a break if you need to.
Difficult, hard and dangerous work with little to no support or reward.
Extremely difficult job at the best of times. Bare minimum training, extremely stressful, long shifts. No real organisation, little support for staff (especially in stressful and difficult situations such as when clients become difficult, upset or violent)!
Extremely poor management performance and support; borderline illegal treatment of staff, dangerous work practices and culture of indifference to staff issues or problems.
Extremely poor management performance and support; borderline illegal treatment of staff, dangerous work practices and culture of indifference to staff issues or problems.
Pros
Not that i've noticed.
Cons
Pretty much all of it.
Good workplace and nice staff
Introduce our client to the community even they had disability.and the management give you a chance to step up and they give the full support to our career.
Pros
free training
Cons
long hours
Lonely workplace
Not having back up from other staff members and lack of communication.
if you want a part time job it is good.
there is a few trainings you get both on and off the job
if you want a part time job it is good.
there is a few trainings you get both on and off the job
Interesting Job
Everyday is different
Treat everyone equal
Management is better now
Multicultural people working
Good team work
Working with different kind of intellectual people
Treat everyone equal
Management is better now
Multicultural people working
Good team work
Working with different kind of intellectual people
Very rewarding and fulfilling job working with all degrees of disabilities
Especially loved working with children for 10 yrs and seeing them grow and achieve with the love and support of carers. Also the adults attained an excellent quality of life under the professional and empathetic care of support workers
Pros
Self rewarding work
Cons
Sleep overs were sometimes tiring
Good work place
You had to stay alert and grow eyes on the back of your head.. keeping the clients at the top of the list.. keeping them happy was the name of the game..