IDEA Services

IDEA Services Employee Review

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Poor unsupportive culture
Mental Health Support Worker (Former Employee) –  Wellington City, Wellington3 October 2018
Good if you are a smoker and like looking at your cellphone whilst gossiping and finding faults in others when they work. Bad if you've got a strong can do attitude, as it won't be rewarded. Repeatative and soul destroying work such as cleaning snot off walls and asking residents to stop masterbating in public whilst giving into demands from service users. But you better ask them nicely as they've got rights and one of the staff smokers may lanch a compliant about you. Work place went through 13 staff in less than two years. The situation is too many service users per staff member, meaning all staff end up doing is cleaning and making meals for residents rather than empowering them and getting them involved with achieving goals.
Pros
Food
Cons
You might go insane Due to the depressing culture created by institutionlization
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Working for Idea services
Support Worker (Former Employee) –  Mount Maunganui, NZ1 December 2019
I enjoyed the work involved, especially supporting the people in my care. Learning from them, different personalities, but also the opportunity to continue learning and being trained within the company. I would definitely work for Idea again if circumstances allowed.
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The people you support make the job special
I have mixed feelings about IDEA Services. I loved the interaction with the people we supported and learned a lot about myself by being with them. Where I have issues is the poor support given by the company to provide quality service and also look after its staff. Regularly phoned on days off and begged to work extra hours.
The company has good training programs if you can get on them. Very quick to ply the paperwork onto you. In fact, due to so much paperwork, a lot of activities are not undertaken with the people losing that human factor of wow that's interesting let's go and find out
Initiative and encouraging the Service user to do as much for themselves as possible is not encouraged either meaning a lot of talent is overlooked
In conclusion, would I work with the Service user ...anytime, best party you could ever have, have so much to offer and never forget who you are. IDEA services well they still have a long way to go.
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Overall rating

3.1
Based on 56 reviews
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Ratings by category

2.9Work/Life Balance
2.7Salary/Benefits
2.6Job Security/Advancement
2.7Management
2.9Culture