IDEA Services Employee Review

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Worst management I've come across in my entire working life.
Support Worker (Former Employee) –  Idea Hutt9 May 2018
Severe lack of communication between support workers and management . Zero respect from management for the support workers. Underskilled and poorly trained unprofessional support staff often working one on one with vulnerable service users. Back breaking soul destroying DOUBLE SHIFTS (24 hour shifts) called "rollover shifts". Just call them what they are!! A health and safety nightmare!
Pros
None
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People oriented
Support Worker (Former Employee) –  Auckland, Auckland18 August 2019
The best workplace I have been too. People helping people with special needs. You have a great life ahead of you after taking some time off from work...seeing people with special needs go by is a great thing that gives you inner reward that no money can keep up with.
Pros
Free snacks, coffee and tea.
Cons
difficulty in communicating with service users
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Not a good organisation,they dont pratice what they preach.
Support carer for special needs (Former Employee) –  Auckland31 July 2019
Love the service users,but sad for the duty of care they receive from inexperiant staff an dont understand their culture or respect it..thats so wrog
Pros
Service users
Cons
Bad care.
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Overall rating

3.2
Based on 49 reviews
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Ratings by category

2.9Work/Life Balance
2.6Salary/Benefits
2.6Job Security/Advancement
2.7Management
2.9Culture