Where to begin? Little to no training, incompetent and ineffectual management, difficult and stressful shifts in situations you'll not have been educated or orientated in or to. Workplace bullying by colleagues, managers and clients.Difficult and dangerous workplaces and roles with no support and little information, however, you will be held responsible for any and all issues, despite your lack of Knowledge or training in these situations. Stressful and long, lonely shifts punctuated by having to clean soiled clients and bouts of physical violence. You may or may not be relived at the end of your 24 hour shift (it's a bit like lotto, but the prize is more sole destroying work)!
It could be a worthy and rewarding role, helping those with a disability live a good and productive life, however, red tape, politically correct bullsh*t and severely limited funds (not to mention a completely incompetent management structure) stifle your ability to do any good at all!
Also, there is a good chance you will assaulted and or injured frequently, so, there's that to look forward to.
I enjoyed the work involved, especially supporting the people in my care. Learning from them, different personalities, but also the opportunity to continue learning and being trained within the company. I would definitely work for Idea again if circumstances allowed.
I have mixed feelings about IDEA Services. I loved the interaction with the people we supported and learned a lot about myself by being with them. Where I have issues is the poor support given by the company to provide quality service and also look after its staff. Regularly phoned on days off and begged to work extra hours. The company has good training programs if you can get on them. Very quick to ply the paperwork onto you. In fact, due to so much paperwork, a lot of activities are not undertaken with the people losing that human factor of wow that's interesting let's go and find out Initiative and encouraging the Service user to do as much for themselves as possible is not encouraged either meaning a lot of talent is overlooked In conclusion, would I work with the Service user ...anytime, best party you could ever have, have so much to offer and never forget who you are. IDEA services well they still have a long way to go.