IDEA Services Employee Review

View all IDEA Services reviews

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Difficult, hard and dangerous work with little to no support or reward.
Support Worker (Current Employee) –  North Island19 March 2017
Extremely difficult job at the best of times. Bare minimum training, extremely stressful, long shifts. No real organisation, little support for staff (especially in stressful and difficult situations such as when clients become difficult, upset or violent)!

Extremely poor management performance and support; borderline illegal treatment of staff, dangerous work practices and culture of indifference to staff issues or problems.
Pros
Not that i've noticed.
Cons
Pretty much all of it.
Was this review helpful?Yes 57No 6Report

Other IDEA Services Employee Reviews

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not a good organisation,they dont pratice what they preach.
Support carer for special needs (Former Employee) –  Auckland31 July 2019
Love the service users,but sad for the duty of care they receive from inexperiant staff an dont understand their culture or respect it..thats so wrog
Pros
Service users
Cons
Bad care.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Poor unsupportive culture
Mental Health Support Worker (Former Employee) –  Wellington City, Wellington3 October 2018
Good if you are a smoker and like looking at your cellphone whilst gossiping and finding faults in others when they work. Bad if you've got a strong can do attitude, as it won't be rewarded. Repeatative and soul destroying work such as cleaning snot off walls and asking residents to stop masterbating in public whilst giving into demands from service users. But you better ask them nicely as they've got rights and one of the staff smokers may lanch a compliant about you. Work place went through 13 staff in less than two years. The situation is too many service users per staff member, meaning all staff end up doing is cleaning and making meals for residents rather than empowering them and getting them involved with achieving goals.
Pros
Food
Cons
You might go insane Due to the depressing culture created by institutionlization
Was this review helpful?Yes 26NoReport
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at IDEA Services. Our community is ready to answer.

Ask a Question

Overall rating

3.2
Based on 48 reviews
58
413
314
26
17

Ratings by category

2.9Work/Life Balance
2.5Salary/Benefits
2.6Job Security/Advancement
2.7Management
2.9Culture