Kohl's Careers and Employment
- CEOMichelle Gass77%approve of Michelle Gass's performance
- Company sizemore than 10,000
- Revenuemore than $10B (NZD)
- IndustryDepartment, Clothing & Shoe Stores
- HeadquartersMenomonee Falls, WI
Store Manager in East Coast
on 26 September 2019
Doesn't see the big pictureWhile Kohl's tries to keep up competing with off-price retailers, they do not look at the big picture and how corporate decisions effect stores. There is never enough payroll allocated to complete tasks 100% and the salaried executives are required to work a lot of hours to complete tasks after the hourly teams have left. The technology is low rate. Whenever a technology upgrade is released, the stores spend many hours trying to fix the glitches and often, the systems crash causing many more hours of work to fix them. The end result of most technology glitches result in customer dissatisfaction.
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