Latitude Financial Services Employee Reviews

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2.0
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A typical call centre
Debt collections officer (Former Employee) –  Auckland29 January 2019
I enjoyed the first few months of working here however, I felt that I was being constantly picked on due to being the youngest employee there. There was always gossiping about all employees going on which I personally resented.
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3.0
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Great Place to work and develop
Customer Service (Current Employee) –  Auckland City1 April 2018
Started with GE Capital as a Collections Officer where I learnt a lot from collecting, making payment arrangements with customers to help bringing their accounts up to date, after collections moved into Direct Sales - processing loan applications, Veda checks discussing payment options upselling/consolidating all their debts into one manageable loan. Now in Customer Service where I enjoy helping customers and ensuring to provide the best service and making sure it's a first call resolution.
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Overall rating

3.3
Based on 13 reviews
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43
34
21
12

Ratings by category

3.6Work/Life Balance
2.9Salary/Benefits
2.9Job Security/Advancement
3.1Management
3.4Culture

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