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MITRE 10 Employee Reviews for Customer Service Representative

Job Title
Customer Service Representative9 reviews
Location
New Zealand9 reviews
Found 9 reviews matching the search
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3.0
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Working on the customer service desk is demanding as many of the customers may be returning goods or asking for a refund due to an unsatisfactory product, therefore your people skills and problem solving skills must always be at their highest, and always a smile on your face. Learning the internal computer system and the thousands of products we sold, which is mostly homeware, kitchens, bathrooms, tools and so much more so every day there was something new.
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2.0
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Need to close public holidays. Profits before people would be good if there was more balance. Definitely should be closed Waitangi Day and Labour weekend, also opening later on boxing day at 10.00 to 4pm
Pros
Cheap products for staff
Cons
Long hours, no balance of life, poor pay
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5.0
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I learnt a lot about the ways of the Kiwi Culture which was new to me.
It was interesting and a fun place to work in.

We did a lot of in store training which was good

It was a non stop job you are on the go at all times
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4.0
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Really enjoyed working there. Great culture, everyones friendly and welcoming and theres always something to do. Overall would definitely recommend if you are looking for a job that you know you'll be happy all the time working there.
Pros
always get a lunch break
Cons
no holiday between October and February
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5.0
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Strong culture of teamwork.
Excellent managerial support.

Encouragement and time to gain product knowledge.

Strong culture of company pride, customer care and personal motivation encouraged.
Pros
Team work and customer care
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5.0
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This was one of my first Retail jobs, this job started my retail adventure. Working for Hannah's was such a great experience and I learnt so much. Working with such a supportive team and management defiantly made it easy to go to work each day.
Pros
management
Cons
my contract running out
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5.0
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Friendly environment. Staff seemed happy, and eager to teach as required. Learned how to deal with customers. Learned early computer skills.
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4.0
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everyone new everyone,was a great place to work at that time.pay rate was great for a retail place.managers at the time amazing and very helpful.
Pros
the people
Cons
managerment
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5.0
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I was there for one month.
In that time I met many great people that make the work place

the friendliest I've ever worked at.
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