New Zealand Department of Corrections
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New Zealand Department of Corrections Employee Review

watch your back

2.0
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22 July 2014
Good pay but watch your back. Their is a culture of corrections can be quite daunting.

Co-workers were forever talking behind my back and at times i felt very isolated. What i noticed was it was not only me but each other as well. A very unhealthy environment.


Management were more concerned about public controversy than doing what was required.


If you think being part of corrections is about making a difference in the lives of those you work with then think again.


Sadly the majority of the staff gain great please talking about clients (offenders) and how they are idiots, losers etc.


Not a healthy work environment which plays lip service to making a positive change in peoples lives. It was more about processing the numbers and pushing them through.


Could be a much better place if only management had the motivation to implement trust, honesty & integrity amongst its employees.
Ratings by category
4.0
Work/Life Balance
3.0
Salary/Benefits
1.0
Job Security/Advancement
2.0
Management
1.0
Culture
Pros
Pay
Cons
office politics
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3.0
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15 April 2019
Same role
I worked in the public safety/justice sectors here and overseas for over 20 years so I know what I'm talking about. Probation in NZ is primarily adminstrative social work and is easy if you are not in a service centre with an large case load. At times.the work is slow.
Probation Officers are expected to do social work and offender compliance which leads to role confusion. Courts will usually sentence offenders who breach community sentences to more community sentences or short terms of imprisonment because prisons are full. Offender behaviour varies little and consists of inablity to think beyond today and high self entitlement, similar to adolescent behaviour. This behaviour is reinforced by MSD, Corrections and the Courts and leads to learned helplessness.

Offenders can be unpleasant to deal with but are manageable as their behaviour is consistent. Some do turn their life around but this is not due to Corrections, it is because they decide to stop offending.

What is not manageable is the management. They can be negative, especially when you point out their lack of competence. Most managers are shoulder tapped and don't know how to lead or manage. The Department encourages management bullying and there will be negative consequences for staff who report this. Central office comes up with plans to manage offenders but they usually fail. An example is "reduce re offending by 25% by 2017." This didn't happen. Staff are usually good to work with although since there is no pre employment requirement or substantial entry standards for Probation Officer (university degree not required,
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Pros
Work hours, flexiblity of work
Cons
management, role conflict, offenders
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5.0
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15 January 2019
I had a very enjoyable experience at this organisation. Wide exposure to people of all walks of life. As your career progresses, you are dealing with some very serious ex-offenders.
Pros
Great career advancement
Cons
Deal with more serious offenders can be very challenging.
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4.0
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13 November 2014
Same location
This was a busy and challenging role which was varied. A typical day would consist of screening visitors by doing police checks, answering phone and fielding calls, meeting all visitors on their visits, ensuring they have no contraband, ensuring they put all phones etc in their lockers. It was a great team environment.

The hardest part of the job was seeing families upset. and the most enjoyable part of the job was being able to make them feel at ease and not to fear the process
Pros
working with the public
Cons
long hours and lots of travel
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Overall rating
3.8
Based on 51 reviews
5
15
4
17
3
14
2
3
1
2
Ratings by category
3.8
Work/Life Balance
3.8
Salary/Benefits
3.7
Job Security/Advancement
3.4
Management
3.5
Culture