My role was heavily customer service focussed dealing with enquiries, requests for Official Information Act requests, and processing documents submitted by training establishments in relation to applications they made. NZQA embarked on a number of technology initiatives during my time there giving a wide range of experience with different databases and ICT tools.
The team I was a member of was strongly committed to the work that we did making for an enjoyable environment together with support in dealing with difficult customers.
flexible approach to working hours
workload was often very lumpy leading to times of extreme pressure in meeting all obligations