Office Depot OfficeMax Management reviews

Found 6 reviews matching the search See all 10,699 reviews
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2.0
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Poor Management
Customer Service Rep (Former Employee) –  Christchurch, Canterbury13 August 2019
My day included answer calls from New Zealand and Australia customers, and data entry.
I worked a great bunch co-workers, and we all helped each other when needed. Which made the job more enjoyable.
Hardest part was dealing with phone calls from customers who continually yelled at you (mainly from Australia), about things you had no control over due to their account settings stipulated by their company.
I found the management and leadership team to be unsatisfactory. They were not that interested in helping or guiding their teams. Not empathetic or prepared to listen to their workers, and thought they were above those answer the phones and entering data. Very little communication between team leaders and manager on employee welfare. Tended to say one thing and do another. Not very good at leading by example.
Pros
Close to home.
Cons
Bad management/leadership
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5.0
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Very Busy
Loader Operator (Former Employee) –  Auckland, New Zealand26 February 2018
Processing Orders, Loading/Unloading Trucks.
Good Management and workplace had a Cafeteria.
Hardest part of the job would be the workload for little money.
Most enjoyable part would be the Cafeteria.
Pros
Cafeteria
Cons
Heavy workload for little money
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2.0
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Transitional employment
Customer Care Representative (Former Employee) –  Christchurch, New Zealand1 April 2017
Inbound call centre. Management only care about stats.'Team Leaders' are hit and miss - some are great, some are most definitely not. This is best suited for someone wanting to transition from a warehousing job into a customer service position as I did. OfficeMax will give you a rapid introduction but there is no advancement or major salary benefits to remaining there for an extended period of time.
Pros
Occasional work shouts
Cons
Long hours, poor work life balance, lack of team support
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5.0
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Awesome place to work.
Pick N Pack Dispatcher (Former Employee) –  Christchurch25 February 2015
A very on going,learning,fast pased job. Learnt pick packing,reading orders,scanning.Awesome co-workers & management that always helped each other .
Cons
Was only a temp job for 6months.
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3.0
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Easy going and Mature
Specialist Helpdesk Rep / Purchasing Officer (Former Employee) –  Auckland, N26 August 2014
Processing orders on a daily basis
Data Entry
Learnt about different suppliers
Hardest part of the job is when Sales Reps try an short cut how you work
Most enjoyable part was the people
Pros
cakes or free lunch sometimes
Cons
management
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Overall rating

3.6
Based on 10,699 reviews
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Ratings by category

3.5Work/Life Balance
3.1Salary/Benefits
3.1Job Security/Advancement
3.3Management
3.4Culture