Restaurant Brands
3.3 out of 5 stars.
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Restaurant Brands Employee Reviews for Customer Service Representative

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Job Title
Customer Service Representative3 reviews
Location
New Zealand3 reviews

Ratings by category

3.3Work–Life Balance

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Part Timer employee

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Even though my contract was for a part time employee I was getting full time hours which was great in high school. However, like in every business there is always room for improvement. One thing I can say is that they always hire great people which make all the negatives invisible because when the work environment is fun, it doesn't even feel like your working.
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its fun

when we have rush hours at work is when we see how good our team work is most times . i have learned almost everything about kfc ..what to do, what not to do.. the hardest part of the job id the closing time and were short staffed. all staff are very friendly and helpful.the most enjoyable part of the job is when we greet customers and take their order and giving out their order as fast as possible.

Pros

we get free staff meals

Cons

over time and short staffed
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fun

This is where I first start my career as a customer service representative. I did enjoy it very well, I learn a lot from this role. Every day aren't the same. The hardest part of the job is talking with angry customers over the phone....I enjoy it very much, I like talking to people from all sort of life and I like to offer whatever help I have.

Pros

staff discount

Cons

none
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Overall rating

Based on 41 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.4 out of 5 stars for Culture

Restaurant Brands Reviews by Location

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