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Serco Employee Reviews for Correctional Officer

Job Title
Correctional Officer1 review
Location
New Zealand1 review
Ratings by category
Found 1 review matching the search
See all 3,966 reviews
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
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Job Culture
Challenging
Typical day at work is never knowing what you will face or encounter during work hours. I learnt to be vigilant and focus on my line of work at all times. Learnt how to stay calm and keep a cool head when dealing with clients. My workload is shared and manage accordingly with rules, regulations, policy and procedures with my work colleagues. The hardest part of the job is that you have to be consistent with your decision making and to be fair and firm when executing a task assigned to. You have to earn respect as you do in any other job. The most enjoyable part of the job is knowing your clients and how you deal with them individually at stressful times and difficult situations.
Pros
Training and lunches
Cons
Long hours when required
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Overall rating
3.5
Based on 3,966 reviews
5
1.1K
4
1.2K
3
948
2
348
1
405
Ratings by category
3.5
Work/Life Balance
3.4
Salary/Benefits
3.1
Job Security/Advancement
3.2
Management
3.3
Culture