Smith & Smith
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Smith & Smith Employee Review

good workplace

3.0
Job Work/Life Balance
Salary/Benefits
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Management
Job Culture
9 May 2017
good workplace and enviroment but managed by inexperienced and lacklustre personnel . chasing madcap figures and expecting personnel to lower working standards to meet these figures in search of bonuses
Ratings by category
4.0
Work/Life Balance
3.0
Salary/Benefits
2.0
Job Security/Advancement
1.0
Management
3.0
Culture
Pros
good conditions
Cons
poor management
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5 June 2017
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Technician (Former Employee) - North Shore, Auckland
No respect for work life balance, understaffed and expect their staff to bend over backwards every single day without reward.

Toxic cliquey atmosphere and management out to get everyone.

Fussy about every aspect of the job. Treat grown adults like children with a "do as you're told or go somewhere else" attitude. Honestly do go somewhere else this place sucks.
Pros
Going home (eventually)
Cons
Everything
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5.0
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Customer Service Representative (Former Employee) - Auckland City, Auckland
The first 2 weeks of training at Smith & Smith were quite challenging. There was a lot of information that we needed to learn. Going live on the phones was a thrilling experience. However, there were always people around that you could ask for help. Everyone at Smith & Smith is friendly and it feels like you're working with family.
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5.0
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5 June 2013
Same location
Contact Centre CSR (Former Employee) - Auckland, N
A great place to work in a very informative, friendly & off course a really busy atmosphere. My co-workers were really helpful, enthusiastic & hard working.
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