Customer Service was the main task- I would look up car parts and contact suppliers to find the best price for my customer. I learnt in this roll that marketing and sales can be very rewarding. I enjoyed meeting budget targets and using creative ideas to help achieve this.
The management lacked support and this had a flow on effect which was at times a really negative. The hardest part of this position was being in the position of working with a team who had a negative outlook. I really enjoyed working with customers and the active roll, I would replace wipers, bulbs and could use my automotive skills which I gained from doing a pre-trade automotive course.
Automotive problem solving