Typical day: Unsafe and unrealistic targets
Key Learning: Risk Mitigation. How to work under-resourced.
Management: Good paper work equates to quality outcomes.
Work place culture: Adversarial relationship between management and front line staff.
The hardest part of the Job: Frequency of unpaid 24 hr Emergency On call Duties (can be every second week or consecutive weeks).
The most enjoyable part of the work is the privilege of supporting people with Intellectual Disabilities to succeed. One such moment can make a whole year of hardship worth while. And, the humbling experience of seeing front line staff willing to go the extra mile...
'In ID support work there is no extra mile, there is only ever the next one.'
Working with the Intellectually Disabled