Start 8:30am, karakia at 8:45 a time for sharing and caring, notifications, special upcoming events, prayer from all religious backgrounds (definitely a multicultural environment where everyone's beliefs were acknowledged and respected).
Learned patience, listening, giving correct advice, taking time to really learn what the clients wanted.
Management needed to be kept informed via our reports. Encouraged self development, upskilling, attending to core business, dissemenating information, encouraged developing ideas, and self learning.
Hardest part of job seeing students moving on successfully.