The Cotton On Group
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The Cotton On Group Employee Review

Fast-paced, busy and overall enjoyable workplace

4.0
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Job Culture
22 April 2019
Typical day at work would entail 8-9 hour shift. Primarily cashier work, dressing room work, racking clothes and putting out new stock. Learned how to further develop time management and communication skills, as well as problem solving.
Management overall pleasant to work with. Listened to employee needs and requests and lenient on things such as water breaks, bathroom breaks, etc. However also firm and assertive. Hardest part of job was dealing with problematic, rude or unreasonable customers. However overall good work experience and did not encounter many customers that were too unreasonable. Most enjoyable part of the job was getting to know and hold conversations with the customers and serve customers needs and satisfy desires.
Ratings by category
4.0
Work/Life Balance
4.0
Salary/Benefits
4.0
Job Security/Advancement
3.0
Management
4.0
Culture
Pros
Good breaks
Cons
Long hours on slow days
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5.0
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12 December 2019
Same role
Retail Sales Assistant (Former Employee) - Queen Street, Auckland
very fun, fast-paced, exciting due to new things occurring daily, friendly helpful staff. the staff look after you too when dodgy characters enter store
Pros
50% off storewide
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4.0
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28 March 2019
Same role
Retail Sales-Associate (Former Employee) - Wellington City, Wellington
Worked part-time, but was not given as many hours as I wanted to work each week (only two days). Overall great work environment and friendly staff. Good benefits of employee discount on clothing.
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4.0
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29 July 2019
Same location
Stacker (Former Employee) - Tauranga, Bay of Plenty
I learnt how to interact with customers in what they needed and made friends through working there. A great working environment, everyone gets along great.
A typical day at work is music, laughter and meeting new people all the time.

The hardest part of the job is the stress of messing up the shipping arrangements and stacking some things but it was also tolerable.

Management is great although a little slack on security as I caught a couple people stealing but got it sorted very quickly after confronting them.

The most enjoyable part is the team members, being able to communicate and have fun whilst being at work, also meeting new people and making new friends.
Pros
Happy Work Environment. Never a dull day.
Cons
Barely any hours.
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Overall rating
3.7
Based on 1,248 reviews
5
384
4
379
3
288
2
106
1
91
Ratings by category
3.5
Work/Life Balance
3.4
Salary/Benefits
3.2
Job Security/Advancement
3.3
Management
3.7
Culture