The Cotton On Group
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The Cotton On Group Employee Review

very fun workplace

5.0
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12 December 2019
very fun, fast-paced, exciting due to new things occurring daily, friendly helpful staff. the staff look after you too when dodgy characters enter store
Ratings by category
4.0
Work/Life Balance
3.0
Salary/Benefits
4.0
Job Security/Advancement
3.0
Management
5.0
Culture
Pros
50% off storewide
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4.0
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22 April 2019
Same role
Retail Assistant (Former Employee) - Tauranga, Bay of Plenty
Typical day at work would entail 8-9 hour shift. Primarily cashier work, dressing room work, racking clothes and putting out new stock. Learned how to further develop time management and communication skills, as well as problem solving.
Management overall pleasant to work with. Listened to employee needs and requests and lenient on things such as water breaks, bathroom breaks, etc. However also firm and assertive. Hardest part of job was dealing with problematic, rude or unreasonable customers. However overall good work experience and did not encounter many customers that were too unreasonable. Most enjoyable part of the job was getting to know and hold conversations with the customers and serve customers needs and satisfy desires.
Pros
Good breaks
Cons
Long hours on slow days
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4.0
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28 March 2019
Same role
Retail Sales-Associate (Former Employee) - Wellington City, Wellington
Worked part-time, but was not given as many hours as I wanted to work each week (only two days). Overall great work environment and friendly staff. Good benefits of employee discount on clothing.
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2.0
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19 May 2020
Same location
Sales Assistant (Former Employee) - Auckland City, Auckland
Worked in Auckland for 2 years! Management was horrific. Huge bullying and toxic culture. You get no training and have to deal with difficult situations and people constantly. They did however, give breaks on time, and an hour long. You get a 50% off discount which is good and 'uniform deals' every once in a while which is better than 50% off. Doesnt exactly make up for the fact you're treated badly, but helps soften the blow. Good starting point for someone entering the workforce, they seem to take anyone regardless of experience, but be prepared to be grow thick skin.
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Overall rating
3.7
Based on 1,249 reviews
5
385
4
379
3
288
2
106
1
91
Ratings by category
3.5
Work/Life Balance
3.4
Salary/Benefits
3.1
Job Security/Advancement
3.3
Management
3.7
Culture