The Emirates Group has spread its wings into every aspect of travel and tourism to become a leading global corporation in its field.
With one of the youngest fleets in the sky and more than 500 awards for excellence worldwide, Emirates airline is one of two key divisions in the group.
The other is dnata, which provides services in ground handling, – more...cargo, travel, IT solutions and flight catering. Established in 1959, today, dnata is the world’s fourth largest combined air services provider with a global footprint extending to almost 40 countries.
Propelled forward by their united strength, the two have evolved at a phenomenal rate to establish the Emirates Group as an immense organisation, spanning a portfolio of more than 50 brands and employing over 62,000 people. – less
Written by Senior Customer Sales & Service Agent (Former Employee) from Auckland City, Auckland on 18 November 2018
Our day would start with checking our emails and airline queues, actioning urgent requests and of course the most important part was the face to face contact with our customers.
I learnt how to cope with pressure and deadlines and also how to defuse potentially volatile situations with customers.
We were a dedicated team who were proud of our - more...