Key Holder (Former Employee) – New Zealand – 6 September 2019
i have worked with the just group for over a year (NZ based). When i first joined the group i enjoyed the work for the first 3 months. The job itself is fun, however, i would not reccomend working for The Just Group. This is due to staffing issues, extremely poor management skills from regionals and a lack of support. The feeling in this company is that there is no care for staff as they are all "replaceable". The pay is a joke, and career advancement is rare. They seem to be very KPI driven and lack staff motivation. Things such as location of store and other influencing factors are often not taken into account from regionals who are purely focused on money. The recorgnision for hard work and acheivements is not present, other than some sheets of paper saying "Well Done!" (Are we in primary school?). The company culture is becoming unwelcoming and almost drives you away from the Group. The only reason many have stayed in this workplace is the flexiblitiy and to support other staff in store. I hope the Just Group improves its culture and management systems, until then i would reccomend seeking other employment.
Cons: - understaffed - high expectations - bad pay - no rewards - hard tasks - high stress - little support from regionals worked here for 4 years and never had a pay rise???? and within the whole stress, I was overworked and underpaid. There have been many times I have managed the store and got no appreciation. I have worked so much overtime and was never compensated for my hard work, or given recognition. Pretty bad with shift hours to, 3-hour shifts to, if you have to travel it's not worth it. People will throw you under the bus like it's your fault if you don't make the targets for the day. Individual and group KPI can be unreasonable sometimes. I have worked in many stores and was never rewarded for my success, or given some recognition for making great sales and exceeding budgets for the day. Unless you want to be underpaid, highly stressed and be in an intense work environment I would look elsewhere.
- I was employed with The Just Group for just over 3 years. Zero or little care was showen towards their loyal and hardworking staff, overworking them to utter exhaustion without a thought to the mental and physical state. Regionals and Senior members will throw store management under the bus rather than looking closer at the real issues as to why not all tasks were completed on time especially during busy periods (school holidays, Easter and Christmas break).
- EXTREME pressure placed on myself and team with ridiculous and unrealistic expectations due to constant staff shortages and hours being trimmed down to “CUT COSTS for the business” to only a 3 hour cover for a second staff member to help and allow for a lunch break (which more often than not was not taken) due to all the daily tasks which include: - 20+ boxes of stock to unpack. - Steaming product and tagging. - Greeting all customers in store and providing a A grade service aswell as monitoring any loss prevention issues. - Constantly striving to hit unattainable budgets and keeping all members motivated with little reward from Head Office.
- Don’t expect to ever get paid for any of you over time, which unfortunately you will need to put in if you wish for your store to be successful. Sometimes even staying behind till 10pm, or any gratitude as Regional managers are quick to point out that it is your choice to stay behind and/or go in early, however pressuring you to make this decision by comparing your figures and tasks that were unable to be completed that day with other stores who have far more hoursmore... and staff on hand due to them having other brands support nearby.less