Key Holder (Former Employee) – New Zealand – 6 September 2019
i have worked with the just group for over a year (NZ based). When i first joined the group i enjoyed the work for the first 3 months. The job itself is fun, however, i would not reccomend working for The Just Group. This is due to staffing issues, extremely poor management skills from regionals and a lack of support. The feeling in this company is that there is no care for staff as they are all "replaceable". The pay is a joke, and career advancement is rare. They seem to be very KPI driven and lack staff motivation. Things such as location of store and other influencing factors are often not taken into account from regionals who are purely focused on money. The recorgnision for hard work and acheivements is not present, other than some sheets of paper saying "Well Done!" (Are we in primary school?). The company culture is becoming unwelcoming and almost drives you away from the Group. The only reason many have stayed in this workplace is the flexiblitiy and to support other staff in store. I hope the Just Group improves its culture and management systems, until then i would reccomend seeking other employment.
Jaqui-E St Lukes - Retail Assistant (Former Employee) – Westfield St Lukes, Auckland – 7 June 2019
Great casual job for school leavers and university students who have a flexible timetable. I learned active listening and customer service. The most enjoyable part of the job was meeting new people and helping them prepare for a life-changing moment like interviews or weddings through wardrobe and stylistic choices. The hardest part was having to travel to other places and stores to make up more hours. Great opportunities to expand customer service skills!