The Warehouse Group Employee Review

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Fast paced and entertaining workplace
Team Member (Former Employee) –  Sylvia Park, Auckland8 August 2017
One of the greatest things about working with The Warehouse is that you never have the same day twice. There's always so much to do, which keeps the days interesting and time flies by so fast. I learnt so much during my time there, including how to operate checkouts, how to handle customers of different backgrounds and moods, learnt about products in the entertainment department and electronics, as well as learning how to deal with customer queries on a direct level through working in the customer service department. The management was really hard working and focussed, making sure deadlines were consistently met, and if not- what could be improved to make sure the next deadline was not only met, but exceeded. The hardest part of the job was when customers were after a specific item and you're not able to provide that item for them right away, because you see how upset they could get sometimes but the best part of the job was seeing their smiling faces when they got what they walked in to get and giving them a friendly farewell, knowing very well that you'll see them back in store again in the near future.
Pros
The company looks after the staff very well.
Cons
Sometimes the long hours could get a bit tiring and exhausting, especially with the constant heavy lifting.
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Collaborative and fun work environment
Casual Shop Assistant (Current Employee) –  Mt. Roskill, Auckland10 December 2019
The team is very friendly and helpful. A typical day at work consists of handling customer enquiries or online orders. Employers are expected to put their customers first , there is a strong customer focus thus all their enquiries are handled promptly and professionally.
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fun and active workplace
Customer Service (Former Employee) –  Mangere, Auckland28 November 2019
every Saturday i work from 9am to 3pm for only 10 Saturdays. I learned a lot eg. putting clothes on the rack and also in the right place and order, i walk around and check if clothes or shoes are on the ground and put them back up nicely, i also took customers to where they needed to be in order for them to get or look at what they were after. There are different cultures at the work place for example Tongan,Samoan,Maori etc. The hardest part of the job was looking for where things goes. The most enjoyable part of the job was finishing stocking the clothes to where it belongs.
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Overall rating

4.2
Based on 224 reviews
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Ratings by category

4.0Work/Life Balance
3.7Salary/Benefits
3.8Job Security/Advancement
3.8Management
4.0Culture