The Warehouse Group
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The Warehouse Group Employee Review

Fast paced and entertaining workplace

4.0
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8 August 2017
One of the greatest things about working with The Warehouse is that you never have the same day twice. There's always so much to do, which keeps the days interesting and time flies by so fast. I learnt so much during my time there, including how to operate checkouts, how to handle customers of different backgrounds and moods, learnt about products in the entertainment department and electronics, as well as learning how to deal with customer queries on a direct level through working in the customer service department. The management was really hard working and focussed, making sure deadlines were consistently met, and if not- what could be improved to make sure the next deadline was not only met, but exceeded. The hardest part of the job was when customers were after a specific item and you're not able to provide that item for them right away, because you see how upset they could get sometimes but the best part of the job was seeing their smiling faces when they got what they walked in to get and giving them a friendly farewell, knowing very well that you'll see them back in store again in the near future.
Ratings by category
4.0
Work/Life Balance
4.0
Salary/Benefits
5.0
Job Security/Advancement
4.0
Management
4.0
Culture
Pros
The company looks after the staff very well.
Cons
Sometimes the long hours could get a bit tiring and exhausting, especially with the constant heavy lifting.
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3.0
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27 May 2020
Same role
Team Member (Former Employee) - Gisborne
Got to know a bunch of great people, the work environment, below management was cool and friendly. Could be tense at times, management do not clearly communicate with shop floor staff
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4.0
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10 June 2019
I worked through Gateway so i didn't get paid so that kind of sucked but i got credits so that was good too! i enjoyed the experience of being able to get a glimpse into working.
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5.0
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25 October 2016
The staff at The Warehouse were really supportive of one another and always kept work entertaining. I learnt to have patience with customers and learnt how to provide an excellent shopping experience for the customers.
Pros
really good salary and pay rises.
Cons
late closes
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Overall rating
4.2
Based on 245 reviews
5
102
4
99
3
32
2
10
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Ratings by category
4.0
Work/Life Balance
3.7
Salary/Benefits
3.8
Job Security/Advancement
3.9
Management
4.0
Culture