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Travelex Employee Review

The most enjoyable part of the job

4.0
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29 August 2017
Being able to greet people and converse on thier travels made the job enjoyable. Learning about other cultures and being trusted to handle thier monetary requests
Ratings by category
4.0
Work/Life Balance
4.0
Salary/Benefits
4.0
Job Security/Advancement
4.0
Management
4.0
Culture
Pros
Money exchange
Cons
night shifts
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2.0
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13 March 2013
Same roleSame location
Sales Consultant (Former Employee) - Auckland international airport
At Travelex a normal day you are required to meet daily company targets, Sell Travelex products and up/sell in every transaction you process. As a sales consultant you are subject to all customers from all walks of life from all cultures so adjusting your sales pitch to match a customer is key.

I have gained a lot of useful skills from being employed with Travelex such as Banking, Cash handling, effective problem solving, customer facing and up-selling skills. I enjoyed receiving monthly cash bonuses that were awarded to employees that achieved their targets and this would be placed together with your pay.


However when it came to management I can say that they were persistant as ever hassling employees to make product sales, asking consultants for their sales figures every hour, observing and putting consultants under pressure by constant assessments. I felt most days if I didn't make my daily targets I could be made unemployed because the pressure was so intense. I can also say apart from the pressure endured through the 1 year and 5 months that I was employed at Travelex the staff are very good they are supportive if a new employee needs help. If you enjoy a new challenge then maybe give Travelex a try but as for me it wasn't a environment for which I could grow internally.
Pros
discounted parking, monthly bonuses, competitive incentives
Cons
12hour shifts, mostly casual positions.
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5.0
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27 April 2020
Same location
Terminal Leader (Current Employee) - Auckland City, Auckland
We have a great team at Auckland Airport. Everyone is willing to help each other out and also where needed.

It’s a great place to get exposure to customer-facing service in a Sales Role in an exciting environment.
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4.0
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14 April 2017
Same location
Distribution Consultant (Current Employee) - Auckland, Auckland
Have been working with my current employer for last 7 years, work culture is great, learned time management, prioritizing work, dealing with various clients, mostly B2B.
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Overall rating
3.4
Based on 697 reviews
5
190
4
181
3
165
2
63
1
98
Ratings by category
3.3
Work/Life Balance
3.1
Salary/Benefits
3.0
Job Security/Advancement
3.0
Management
3.3
Culture
Travelex Reviews by Location