TTEC Careers and Employment
- CEOKenneth Tuchman70%approve of Kenneth Tuchman's performance
- Company sizemore than 10,000
- Revenue$1.5bn to $7.5bn (NZD)
- IndustryManagement & Consulting
- Headquarters9197 S. Peoria Street En...
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
I lost the job with one week notice as I am working on casual contact through Kelly service .especially during Christmas l been rewarded as best customer service
The person training our class was illiterate. The students had to help each other as the instructor spent all of her time filling out time cards for the class. You had to clock in "exactly" on the minute or it wouldn't accept your time. The clock system was constantly down. Immense time was also wasted on "roll call" no less than 4 times a day. We were told all day every day that we were "not" to do any class work outside of class time. The volumes of reading required and self-test at end of each unit made it impossible to properly complete during class time. You were expected to do massive amounts on your own time, they simply did not want to be held liable for paying you for your time.
It was a sales position therefore we had to achieve our KPI's every week, people were great, fun and eventful atmosphere.
Pros: shared team lunches every fortnight
Cons: hours were inconsistent
I loved working here, it had a fabulous work culture and work balance. the team was excellent and the managers supportive and helpful. i learned so much on being on the digital media team
Typical day at work was enjoyable because of the staff members. Don't really like or appreciate the company. The most enjoyable part of the day was enjoying time with staff members.
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All sort of questions that enables one to be in the support team space