3.4 out of 5 stars.
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TTEC Careers and Employment

About the company

  • CEO
    Kenneth Tuchman
    approve of Kenneth Tuchman's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $1.5bn to $7.5bn (NZD)
  • Industry
    Management & Consulting
  • Headquarters
    9197 S. Peoria Street En...
  • Link
    TTEC website

Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

Learn more

Explore TTEC

576 reviews
11 reviews

Rating overview

Rating is calculated based on 11.4K reviews and is evolving.



Customer Service Representative in Auckland City, Auckland
on 18 January 2020
Good working experience but no job security

I lost the job with one week notice as I am working on casual contact through Kelly service .especially during Christmas l been rewarded as best customer service

Online Customer Service Representative in East Coast
on 30 October 2020
Training period tells you all you need to know about the company

The person training our class was illiterate. The students had to help each other as the instructor spent all of her time filling out time cards for the class. You had to clock in "exactly" on the minute or it wouldn't accept your time. The clock system was constantly down. Immense time was also wasted on "roll call" no less than 4 times a day. We were told all day every day that we were "not" to do any class work outside of class time. The volumes of reading required and self-test at end of each unit made it impossible to properly complete during class time. You were expected to do massive amounts on your own time, they simply did not want to be held liable for paying you for your time.

Sales Consultant in Auckland City, Auckland
on 12 August 2019
Busy work life

It was a sales position therefore we had to achieve our KPI's every week, people were great, fun and eventful atmosphere.

Pros: shared team lunches every fortnight

Cons: hours were inconsistent

Sales Representative in Mount Eden, Auckland
on 31 May 2017
Was a productive and fun work enviroment

I loved working here, it had a fabulous work culture and work balance. the team was excellent and the managers supportive and helpful. i learned so much on being on the digital media team

Customer Service Representative in Auckland, Auckland
on 30 April 2017

Typical day at work was enjoyable because of the staff members. Don't really like or appreciate the company. The most enjoyable part of the day was enjoying time with staff members.

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Questions and answers

People have asked 4 questions about working at TTEC. See the answers, explore popular topics and discover unique insights from TTEC employees.

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  • Interviews
  • Working Hours

Interview insights

Insights from 0 Indeed users who have interviewed with TTEC within the last 5 years.

Interview Questions

All sort of questions that enables one to be in the support team space

Shared on 6 October 2018

Describe yourself

Shared on 14 February 2018

Common questions about TTEC

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