There is significant room for improvement - compared to experience in other organisations. I have the feeling that the University, as the biggest employer in town, has not had to expend much effort on improving its operations. A huge review of business processes is under way, this may provide the impetus to step up into the 21st Century.
Hours are very flexible; in my case: significant freedom on how to approach my tasks
For many general staff: Flat career structures, low max salaries, 20th century systems with high transactional load, performance systems are less transparent than in other places I have worked