Lack of overall support. Terrible leadership. Poor internal processes that do not support customers, or staff. Most tech/customer services are now off shore.

Pros

You get paid fortnightly.

Cons

Low morale.

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5.0

fun evironment too work

Technical Support (FAB) (Former Employee) - Great southroad - 4 April 2017

fun environment too work good at all time , management was ok
Exposure to new cut edge technology
the social activity and games on friday
the food and snacks

Pros

social activity

Cons

long hourssometime

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5.0

Fun and Encouraging workplace

Technical Support telephonist (Former Employee) - Christchurch City, Canterbury - 5 April 2016

Great team environment, the support you get is amazing. There were heaps of technical information that needed to be learnt for this role, in which they helped us all (about 15 of us) achieve what we needed to achieve to do our jobs efficiently. Great Job although the location wasn't suited. Loved working here! Even got to see Che Fu at the Christmas party!!

Pros

Free Lunches, Approachable Team Leaders

Cons

Very Technical Learning

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3.7		Work/Life Balance
3.6		Salary/Benefits
3.5		Job Security/Advancement
3.6		Management
3.7		Culture