Team work was a major factor in this position and I found that the support from co-workers was excellent.
Management was mostly very supportive.
I found it very hard to be firm when someone was being restrained for an incident because it was a very upsetting procedure.
I leaned a great deal of empathy for people in general whilst employed in this position.
Seeing clients happy when they got to leave well & ajusted
Restrining unwell clients when they have a meltdown