Tour Guide (Former Employee) – Waitomo Caves, Waikato – 16 April 2017
The job itself is amazing. To be in charge of the cave, glowworms, visitors and their satisfactions and also making sure that the visitors leave happily and more knowledgeable than they came is truly awesome.
I learned a lot of useful information while working at the Waitomo Glowworm Caves, the amount of knowledge the guides have and also that they have written in books is very helpful.
The management side of things depended on how many visitors we had. Some days when there were a lot of visitors, it was sometimes hard to tell what the guides would have to do. Overall, management was good.
The hardest part of the job was also the most enjoyable part of the job and that was trying to make sure that the visitors leave with a huge smile of their faces.
Family type relationships between workers. Positive environment.