Westpac Group
Westpac Group Employee Reviews for Customer Service Representative
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Great co-workers, rewarding helping customers
Customer Service Representative (Former Employee) – Adelaide SA – 14 January 2019
Fun working in a branch getting to know regular customers. Unfortunately cut backs in staffing and closing down branches is not good for job security.
Pros
Providing Great Customer Service
Cons
Closing branches
Poor management
Customer Service Officer (Former Employee) – South Melbourne VIC – 11 September 2019
Disgraceful pay in comparison to the retail sector for identical hours.
Would not recommend banking community as a career to anyone. The work is not difficult is the best I can say.
Would not recommend banking community as a career to anyone. The work is not difficult is the best I can say.
Fun place to work
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) – Cannon Hill QLD – 11 February 2016
Had a really good time being employed by Westpac in the Call Centre. The atmosphere was always a pleasant one. Management were always willing to help you when you asked a question. There were plenty of opportunities to upskill.
Pros
Friendly and welcoming atmosphere
Cons
Had to drive over the Gateway to get to work