Westpac Group
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Westpac Group Employee Reviews for Customer Service Representative

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Found 3 reviews matching the search
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4.0
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Great co-workers, rewarding helping customers
Fun working in a branch getting to know regular customers. Unfortunately cut backs in staffing and closing down branches is not good for job security.
Pros
Providing Great Customer Service
Cons
Closing branches
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2.0
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Poor management
Disgraceful pay in comparison to the retail sector for identical hours.
Would not recommend banking community as a career to anyone. The work is not difficult is the best I can say.
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4.0
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Fun place to work
Had a really good time being employed by Westpac in the Call Centre. The atmosphere was always a pleasant one. Management were always willing to help you when you asked a question. There were plenty of opportunities to upskill.
Pros
Friendly and welcoming atmosphere
Cons
Had to drive over the Gateway to get to work
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Overall rating
3.9
Based on 50 reviews
5
16
4
22
3
6
2
2
1
4
Ratings by category
3.9
Work/Life Balance
3.8
Salary/Benefits
3.6
Job Security/Advancement
3.5
Management
3.6
Culture