Westpac look after their staff however due to family circumstances it was my time to move on.,
I had the opportunity to move my job closer to home which enabled me to be around for my children after school.
if the opportunity presented itself I would certainly work for the company again
analyst (Former Employee) - auckland - 18 February 2017
Bullies paradise. loved my job but management constantly undermining staff. New Manager came along and did not know anything about the workload. Lots of talk about development but I guess that must be for managers that don't actually know anything about the job.
I only worked with Westpac for two weeks, while I was still at school. I was on Work experience and dealt with Customer service and care with information center.
It was an amazing experience because I adapted to environment and workplace faster than I have ever expected, the management of the workplace was perfect because it was easy to follow. Everyine their are always friendly and workng with them felt like a full time job, they made me feel welcomed. The hardest part of the job would have to be on your feet all day and the most enjoyable part of the job would have to be getting to meet new people.
Thank you for the opportunity to write a review.
However, I do not wish to write a review. Not because there are polite or negative aspects of working with this employer.
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Job Work/Life Balance
Busy work place. Plenty to learn and staff were great
Bank Officer (Former Employee) - Christchurch City, Canterbury - 8 January 2017
My day at Westpac was full time and very busy.
I learnt how to balance the branch cash, balance the ATMs.
The management were very cut throat and ruthless.
The staff that work for westpac are lovely people.
Busy periods and juggling all the jobs.
Meeting and talking with the customers and staff.
Great team to work with, limited opportunities as foot traffic is light. Management has no lending or frontline experience thus making it a challenge to get sound advice or support. Alot of self learning is expected and cold outbound calling.
Busy and friendly really nice customers.
There is plenty to do and heaps to learn
When I was there management did not like you to be funny it was work,work,work and keep it professional.
The most enjoyable part was people.
The position had a varied and holistic support network which was very beneficial sure to the variety of the issues that the position faced. Customers have any and every question waiting to beep through to your phone. Everything from "what's the time/my balance?" to walking people through online banking.
I enjoyed the job - it was challenging. The hardest part is probably the level of stress. You need to have coping mechanisms and a healthy lifestyle outside of the office.
Most enjoyable part was probably the co-workers. We all helped each other out with difficult issues and it definitely felt as though we were a part of a cohesive team.
Good salary, great co-workers
Shift work can involve a lot of early and late starts intermixed.
There was a problem to do with the Windows server based reporting tool mainly used by the insurance platform to produce insurance forms, applications and policies where they could not produce anymore reports due to the breakdown of the reporting server. This was very critical and had to be resolved urgently.
My first attempt was to carry out trouble-shooting techniques to determine the root cause of the problem. It took me four hours to identify the main cause of the breakdown and rectified it by isolating all possible source of errors and found out that the cause was due to an enormously large file which had gone beyond its size threshold.
The resolution was to delete the file. This task was made known and rectified on the same day.
Co workers were all very nice. Awesome working environment. Learnt more computer skills. Work required a lot of training, however, the training was very good at Westpac. The hardest part of the job was avoiding making any mistakes especially with customers personal and financial details. The most enjoyable part of the job was outbound calls on the phone with customers, and being able to answer customers questions about any inquiries.