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Xerox Employee Reviews for Customer Service Representative

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4.0
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Great Place to work
Start your day by going out to your first customer usually ringing them the night before or that morning.
Start work onsite install your printer working with customer's I.T. or assistance and then rinse and repeat with your other customers. On an average day i would travel to 3 or 4 installs a day. But this varied greatly as some sites required more work than others.


Sometimes team meetings and project work would change your day to day processes. Team meetings also sometimes included training on new machines or processes.
Pros
Benefits: Company Car, Tools, Laptop, Travel within auckland, Down to earth Management
Cons
often worked alone, Feedback could be improved, Travel and commute sometimes hard to predict.
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Overall rating
3.4
Based on 14,073 reviews
5
3.5K
4
3.7K
3
3.6K
2
1.6K
1
1.7K
Ratings by category
3.4
Work/Life Balance
3.2
Salary/Benefits
2.9
Job Security/Advancement
3.0
Management
3.2
Culture
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