customer service+ jobs in Whangaparaoa 0930

About Aeroo

Aeroo makes drones with a purpose, built for fishing, farming, filming and rescue.

Our New Zealand team is based in Rosedale, Auckland, where we welcome customers in store, ship every NZ order and look after repairs. We've just launched our newest drone, the Aeroo Atlas, so it's a busy and exciting time to join.

About the role

Your main job is looking after customers in our store: welcoming them, helping them find the right drone or accessories, and processing sales and pickups on Shopify POS.

Weekends are when we need you most. You'll also pick up extra shifts during busy periods, such as product launches, Black Friday and Christmas, and help in the warehouse when needed, especially building drone kits and packing orders when new stock arrives.

What you'll do

In store (main focus)

• Welcome walk-in customers and help them find the right drone or accessories for how they want to use it
• Process sales, click-and-collect pickups and returns on Shopify POS
• Answer product questions and pass technical or service queries to the team
• Keep the store and display area clean, tidy and well stocked

Warehouse (as needed)

• Build drone kits when new stock arrives, packing each drone with the right batteries, controller and accessories
• Pick, pack and dispatch online orders accurately
• Receive incoming stock and keep shelves organised

You must have

• The right to work in New Zealand
• Weekend availability: this is the main reason we're hiring
• A friendly, confident manner with customers. You enjoy talking to people and helping them find what they need

Nice to have

• Retail experience, especially with Shopify POS or a similar point-of-sale system
• Availability for extra shifts during busy periods
• Good attention to detail when packing orders and building kits

What's on offer

• $28 per hour
• Flexible casual shifts that fit around study, other work or family
• A small, friendly team in Rosedale, Auckland
• Hands-on time with the latest fishing and camera drones

Pay: $28.00 per hour

Expected hours: 8.0 – 30.0 per week

Work Location: In person