family support worker jobs

This is an exciting opportunity to join our new Intensive Clinical Services team in a nationally focused support role that helps enable the delivery of high-quality clinical services. The role reports to the Clinical Services Manager and provides flexible administrative and project support across the new national team.

• Permanent, fulltime position available
• Role will be based in Auckland

Mō mātou | About us

Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values:

• We put Tamariki first
• We believe Aroha is vital
• We respect the Mana of people
• We are Tika and Pono
• We value Whakapapa
• We recognise that Oranga is a journey

We are committed to ensuring that New Zealand is the best place in the world to be a child. We are also committed to ensuring Oranga Tamariki partners with hapū, iwi and Māori organisations to find appropriate solutions for tamariki in need.

Mō te tūnga | About the role

The Workplace Administrator plays a critical role in supporting the Clinical Services Manager to implement the new service, and then support the national team once established. The position is varied, fast-paced and offers the opportunity to flex both your project support and administrative skills.

Key responsibilities include assisting with the following:

• Providing project and administration support across Intensive Clinical Services nationally
• Coordinating travel, meetings, office supplies and other operational requirements
• Preparing, formatting and maintaining documents, templates, contact databases.
• Supporting health and safety administration, tracking and reporting
• Processing invoices and accounts-related documentation
• Supporting onboarding activities for new kaimahi
• Assisting with reporting and improvement initiatives
• Helping develop and maintain nationally consistent systems, processes and digital ways of working.

This role offers variety, autonomy and the opportunity to contribute to a new national team directly supporting better futures for children, young people, and their whānau.

Ngā pūmanawatanga ōu | What you will bring

To be successful in this role, you will be a highly organised and adaptable administrator who enjoys managing competing priorities while providing excellent customer service.

You will bring:

• Proven experience providing administrative support
• Advanced digital skills across Microsoft Office and Adobe Pro
• Strong organisational skills with the ability to prioritise work and meet deadlines
• Excellent written communication skills with strong attention to detail
• Proven ability to build effective working relationships across a range of stakeholders
• A proactive and solutions-focused approach to work
• Strong initiative, adaptability and the ability to manage varied responsibilities
• Experience supporting projects, reporting or operational improvement activities
• A collaborative team-focused approach and commitment to continuous improvement
• Understanding and appreciation of cross-cultural practices particularly knowledge of tikanga Māori, and Pacific peoples’ culture
• Understanding of the public sector context and agencies involved in providing services for children and young people
• Some understanding of the Oranga Tamariki Act 1989.

Nōu te rourou | What's in it for you

Oranga Tamariki offer a step-based remuneration package, that offers progression annually for experience through tenure.

We also offer a vibrant and supportive team, flexible work options and a genuine commitment to wellbeing. We offer significant training and professional development so that you can thrive and grow. We welcome diversity and are committed to working in an inclusive and respectful way. This is your opportunity to apply your skills and experience to the wellbeing of tamariki and rangatahi.

To see all the benefits of working for Oranga Tamariki, please visit https://mahi.orangatamariki.govt.nz/working-with-us/employee-benefits/

Me pēhea te tuku tono | How to Apply

Apply online with your CV and Covering Letter. A strong cover letter should complement your CV by telling a compelling story about why you're the right fit for the role, why you want the role, why Oranga Tamariki and what you bring.

If you have any questions about role, please contact Info_recruit@ot.govt.nz

Applications for this role close at midnight on DATE

We may begin reviewing applications and inviting candidates to interview prior to the closing date, so early applications are encouraged.

If you are interested in any of our vacancies, please ensure that you make yourself familiar with our code of conduct as it sets out our expectations for our kaimahi and requires you to present at work free from the influences of both drugs and alcohol.