family support worker jobs

About Us Equip | Mō mātou:

Equip is an independent mental health not-for-profit organisation associated with Windsor Park Baptist Church. Our vision is to build stronger communities by putting our faith into action. We do this by supporting people to grow through high-quality services that meet needs and exceed expectations.

We are a values-led organisation that genuinely cares about the people we work with and the people we support. We walk alongside people experiencing mental health challenges, helping them build momentum, move forward in their lives, and access services that are responsive, respectful, and strengths-based.

Our team feels valued, supported, and appreciated, enabling us to make a positive difference in the lives of others. We promote work-life balance and provide opportunities for career growth, leadership development, and ongoing support.

The Benefits | Ngā āhuatanga kei a mātou

We are an organisation that lives by its values and fosters a supportive team culture. Some of the benefits we offer include:

• Professional development: External and internal paid training, professional and leadership development programmes, and support towards professional registration and study placements.
• Health and wellness: Free flu vaccinations, team-building days, and additional leave days, including birthday leave.
• Employment Assistance Programme: Regular internal and external supervision, as well as peer-led support and supervision.
• Other: Laptop and phone for work purposes, access to modern hybrid fleet vehicles for everyday work activities, free on-site parking, and staff discounts at local childcare (Windsor Park only).
• Office location: You will be based at our North Shore office at Windsor Park.

The role | Mō tēnei tūranga mahi:

As a Community Support Worker (CSW), you will work autonomously with tangata whai ora, supporting them to engage with and remain connected to their chosen community. You will help them work towards self-directed goals, regain independence, maintain wellbeing, and achieve their fullest potential and quality of life. The CSW role includes participating in support and needs assessments, goal setting, and risk management.

The role also involves working collaboratively with whānau/family and within a multi-disciplinary framework alongside Community Mental Health Centres. You will attend regular clinical review meetings with mental health clinicians and other professionals.

You will:

• Support tangata whai ora autonomously in their chosen community.
• Help tangata whai ora work towards self-directed goals, regain independence, maintain wellbeing, and achieve their fullest potential and quality of life.
• Work collaboratively with whānau/family, clinicians, and other professionals.

You | Mōu:

We are looking for individuals who share our values and have a genuine commitment and passion for supporting people in their communities. You will also:

• Hold a clean, full NZ driver licence.
• Hold the New Zealand Certificate in Health and Wellbeing Level 4, Mental Health and Addiction Support strand (or a recognised equivalent), or be willing to commence study towards this qualification within six months of employment.
• Have excellent communication, interpersonal, and advocacy skills.
• Have strong technology skills, including experience using Microsoft Office products and working with databases.
• Be able to work both independently and collaboratively within a multi-disciplinary setting.
• Have a sound knowledge of Te Tiriti o Waitangi and be able to demonstrate bicultural concepts in practice, or be willing to learn.
• Be a NZ resident or hold a valid NZ work visa.
• Speaking Te Reo Māori would be an advantage.
• Have an interest in Māori and Pasifika customs and cultural norms.

Apply now if you have a genuine passion for helping others and would like to be part of a supportive, values-led, and engaging team.