Electronic Repair Technician

- Determining software and hardware requirements to provide solutions to problems

- Assessing damage and cost of repairs.

- Ordering replacement parts as required.

- Chip level Laptop and Mobile PCB Board repair

- Timely and Efficient repairs of Mobile phones and electronic devices

- Test the parts to ensure they work properly and use diagnostic tools to assess computer systems

- Analyze information and recommend appropriate hardware to users.

- Service on site and in store upgrade and maintain

- Downloading and installing appropriate software operating systems anti-virus and drivers Products associated paperwork and documentation

- Attend and assist the company's’ customers with their computer support needs in a timely and professional manner

- To build a strong relationship between the company its customer and satisfaction and to build overall goodwill

- Assist customers to choose products providing information on quality characteristics of products warranties and maintenance.

- Maintain an up to date and comprehensive knowledge of products available for sale and ensure that customers have a wide selection to choose from.

- Ensure when new stock arrives that it is of correct model design and quantity.

- Manage stock inventory to ensure that client products are available and place orders with suppliers when necessary.

- Troubleshooting and performing diagnostics to repair mobile phones and computers. Deal with store level enquiries and complaints and monitor customer service.

- Check that all the products you sell are well displayed.

- Ensure that promotional plans are properly communicated to customers in the aim of soft selling.

- Suggest methods for improving the client base and expanding the business. Maintaining health and safety standards and procedures.

REQUIRED:

• Related IT qualification in diploma or equivalent from Overseas.

or

• At least 2 years Relevant Work Experience required.

Job Types: Full-time, Permanent

Pay: $31.00 – $35.00 per hour

Expected hours: 30 – 40 per week

Schedule:

• 8 hour shift
• Afternoon shift
• Day shift
• Evening shift
• Morning shift
• Shift work

Application Question(s):

• Are you an NZ Citizen or NZ Permanent Resident or NZ Resident ?
• Do you have any experience as an Electronic Repair Technician ?

Application Deadline: 06/09/2024
Expected Start Date: 15/10/2024