Call Centre jobs
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- You'll be working alongside your close-knit team of amazing Fundraisers, in our in-house Call Centre.
- Here's some more info about the Call Centre Agent role -…
- In this role you will be attending to both Inbound and Outbound calls, ensuring a high level of customer service is delivered on every call and that all queries…
- Experience within Call Centre environment.
- Customer enquiries may be in the form of an inbound or outbound call, and/or a written inbound or outbound…
Auckland City, Auckland
- Understanding of call centre KPI’s and the ability to track and manage delivery.
- We are seeking an experienced Contact Centre Manager with a proven track record…
- Handle inbound and outbound calls, and build effective relationships with customers and advisors.
- After Hours Customer Service Co-ordinator.
- In this busy position you’ll be answering calls and emails from retail, trade, and commercial customers as well as end-user consumers.
- This role is dynamic and calls for our front line staff to know all the detail.
- Front and centre with a smile on your face, you're the first point of contact…
- Ensure our inbound call centre team remains industry leading.
- Monitoring call and order processing quality.
- Fantastic Lower Hutt location – free parking and on…
Mount Wellington, Auckland
- Call centre experience and a proven record of providing excellent customer service;
- Utilise your call centre experience in a role that makes a difference.
- Team leadership role in a multi-channel contact centre.
- An understanding of contact centre key performance indicators and how they can be leveraged to improve…
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