Customer Service jobs in Ponsonby, Auckland
You refined by:
- You will have existing experience in customer experience (CX) and service design.
- Being a capable visual designer familiar with customer journey maps and…
- Resolving any customer complaints in a timely manner.
- You will also have experience in handling customer complaints and coaching for performance.
- You will be an experienced CX and service design expert, strategic lead and CX design delivery arm who ensures the customer is at the core of everything we do.
- You will have proven strong customer orientation and commitment to deliver high-quality solutions.
- We have a variety of flexible working arrangements for all…
- We're looking for people who love problem-solving, building relationships, are interested in global news/events and want to provide top-class service to our…
- Developing self-service reporting tools and dashboards.
- This involves gathering and analysing data, preparing reports, determining customer requirements with a…
- Compile customer focused, commercially orientated and integrated analytics and insights.
- Work collaboratively with wider enterprise Customer Experience teams to…
- Experience in providing a wide range of banking products and services to customers.
- Our Customer Connection Hubs ensure we are there for our customers when a…
- Provide and maintain excellent customer service.
- Completing and collating customer satisfaction surveys.
- Working with customers through BNZ's digital channels.
- We value data just as we value our customers; our customers need to trust us with their data as they do with their money.
- Act as a data champion.
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