Customer Service jobs in Rosedale, Auckland
- You will be an experienced CX and service design expert, strategic lead and CX design delivery arm who ensures the customer is at the core of everything we do.
- You will have existing experience in customer experience (CX) and service design.
- Being a capable visual designer familiar with customer journey maps and…
- Provide support with conducting transactional customer reviews.
- In this role you will support and assist our Institutional customers with the following key…
- Have quality conversations and identify our customer's needs.
- Deliver fast, effective service that is right the first time!
- What you'll bring to the role.
- We believe in supporting our local communities and designing customer led solutions that change the way people manage their money.
- You'll have a passion for customer service, a team player who has excellent communication skills, with a huge desire to learn.
- To tease out details, assist in scoping support functions, and supporting materials for customers and internal service suppliers.
- Provide and maintain excellent customer service.
- Completing and collating customer satisfaction surveys.
- Working with customers through BNZ's digital channels.
- Undertaking analysis of customer procurement processes and business requirements.
- We provide specialised services, financial solutions, and specific advice to a…
- We value data just as we value our customers; our customers need to trust us with their data as they do with their money.
- Act as a data champion.
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