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  • Advisory and support services for our international premium clients concerning the order process.
  • Answering to customer requests (phone calls and e-mails).
  • Development and implementation of a Customer Care specific onboarding process for new employees to ensure a fast, efficient and standardized training.
  • Bei Mytheresa trifft Luxusmode auf technisches Know-how.
  • Kreativität und digitaler Fortschritt stehen bei uns an erster Stelle.
  • Day to day responsibility for managing one of our teams of Customer Care agents.
  • Providing a best in class customer service based on a good understanding of e…
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